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Accessibility Statement

Last Updated:

September 20, 2023

Contact email:

Treat Accessibly is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. In fact, it's a core part of our business to help other website owners ensure that their website is accessible.

Measures to support accessibility

Having an accessible website is of prime importance to us. We regularly review our website for accessibility compliance.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define the requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our goal is to conform with WCAG 2.0 level AA.

Whilst we strive to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to improve upon this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur. We continually seek out solutions that will bring all areas of the site up to the same level of overall web accessibility.

This website has been tested against WCAG 2.0 Level AA and has achieved partial conformance.

Compatibility with browsers and assistive technology.

The website has been tested for accessibility compliance using a Windows 11 laptop with the latest versions of Chrome, Firefox, and MS Edge. The website was also tested using an iPhone, an iPad, and an Android phone.

This website is designed to be compatible with the following assistive technologies:

  • Windows + Chrome, MS Edge, or Firefox: NVDA (Free reader)

  • Mac + Safari: Voiceover (Built-in reader)

  • Android + Chrome: Talkback (Built-in reader)

  • iOS + Safari: Voiceover (Built-in reader)

Assessment Approach

We assessed the accessibility of this website using tools from WCAG's Web Accessibility Evaluation Tools List supplemented with manual testing, when applicable. Multiple tools were used in our assessment to increase accessibility testing coverage.

If you have any comments and or suggestions relating to improving the accessibility of our site, please don't hesitate to contact us at  We try to respond to feedback within 3 business days.

Formal Complaints

If you find that certain aspects of the website are not accessible to you, please contact us immediately at

Limitations and alternatives

Despite our best efforts to ensure the accessibility of the Treat Accessibly website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations of the Treat Accessibly website:

200% browser zoom:  The navigation menu is overlayed by the logo image when the browser is zoomed to 200%.  The navigation menu can still be accessed using standard keyboard navigation commands.

200% browser zoom:  Browser zoom of 200% causes horizontal scroll to occur on all webpages.  All webpage content is visible at 200% zoom, though a blank border will appear on the right side of the webpage.

Language Menu:  The language menu that appears at the top of the website is not functional when using NVDA Screen Reader software.  The menu is fully functional when using iOS VoiceOver or keyboard navigation.  Language selector links are available in the website footer to allow NVDA users to change the website language.

Image Alt Text:  On the Book webpage there are images of pages of the book.  The alt text for these images does describe the image, though there is additional written text in the images that is not included in the alt text.

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